Churn Management: Top 2020 Strategies + Examples
Churn rate tells you if customers continue to use and pay for your product. You can measure churn in two...
© Nathan Latka, Inc. Palo Alto, CA
Churn rate tells you if customers continue to use and pay for your product. You can measure churn in two...
Annual contract value simply means the price you charge customers to use your product for a year. In this article...
Good is not enough. Neither is great. In today’s world, the one quality that makes investors open up their wallets...
Are you one of the SaaS companies out there with no real playbook for how you’re going to price your...
There is no perfect SaaS product. Nobody can develop a piece of software that’s so good, people never switch away...
They say that if you build a better mousetrap, the world will beat a path to your door. But the...
Too many people in SaaS are basing their pricing strategy on what they think people “should” be willing to pay....
SaaS companies have a lot of expectations placed on them when they’re asked to talk financials. Having a good product...
What is churn analysis? One of the things that Nathan Latka asks most often about in his interviews is churn:...
A run rate is basically a way of “annualizing” information about a company like sales or profits. You’ve seen and...